Products catalog

Delivery during Holidays

  • Dear customers and visitors, Happy New Year, Happy Yule, Happy Hexmass, or Merry Christmas, and happy whateVer holidays you celebrate ;) ! 

    TO GET YOUR ORDERS BEFORE HOLIDAYS

    • CUSTOMERS IN EUROPE -  PLEASE CHOOSE 48-HOURS DELIVERY BY UPS FOR DELIVERY IN 1-2 WORKING DAY, or UPS STANDARD DELIVERY FOR DELIVERY IN 5-10 WORKING DAYS
    • CUSTOMERS OUTSIDE EUROPE - PLEASE CHOOSE UPS EXPRESS SAVER DELIVERY FOR DELIVERY IN 4-10 WORKING DAYS
    • CUSTOMERS IN LITHUANIA - PLEASE CHOOSE LP EXPRESS OR OMNIVA PARCELBOX DELIVERY FOR DELIVERY IN 3-10 DAYS
    • CUSTOMERS IN VILNIUS - PLEASE CHOOSE "SELF PICK-UP" AND COME PICK UP YOUR ORDER AT OUR OFFICE
       

    delivery before Christmas

     

    All the goods available at our online shop are in stock and ready to be shipped once we receive your payment.

    To find out the shipping price and delivery time:
    1. Add the desired item to your basket (cart) - press "add to basket"
    2. Go to "your basket" (top right corner), press "View basket"
    3. Press "Go to checkout", choose your Country and see the available shipping options/price.
    Delivery charge depends on the quantity (weight) of the ordered goods.

    We ship all orders from our office in Vilnius, Lithuania (Europe Union) from Monday to Friday.
     

     

    SHIPPING TIMES DURING WINTER HOLIDAYS

    48 hours express Shipping within Europe by UPS takes 1-2 working days (public holidays and weekends are not considered working days so delivery may take up to 4 days if you order express delivery before the holidays).

    the last shipments before christmas will be made on 23rd of December. We are open between Christmas and New Years, and will be shipping your orders on 28-31 of December.

    Delivery by couriers during Christmas holidays takes extra few working days after shipment (public holidays and weekends are not considered working days, so delivery may take longer)
    Please consider this when ordering gifts!

     

    All Post shipments made after 20th of October are not guaranteed to be delivered before Christmas as Post Offices are very busy during holidays. If you want your order to be delivered before Christmas and it is already after 20th of October - please choose courier delivery on checkout. However, usually the orders sent within Europe by Post office make it in time for holidays even if shipped on 1st of December (not guaranteed because of Covid though). 

    Self Pick up is available as usual, every working non-holiday day. More info about self-pickup (free) service can be found here.

    As it says in our Terms and Conditions: sometimes during sale periods or other busy periods, all deliveries may take longer. Please allow several extra working days (to 90 days for Post Office) for deliveries over National Holidays.

    It may also happen that your local customs office inspects your parcel before releasing it for delivery. That can cause a slight delay (only when the order is shipped outside EU).


    Please note that the Post Office does not start investigation of the delayed or lost shipping until it has been 60 days since the parcel were shipped, then it will take one week to 30 days to investigate the case.
    Busy holiday period starts in the middle of November and ends in the end of January. Also there might be slight delays because of extreme weather conditions in some Countries (e.g. heavy snow or storms in Winter ... or Summer in Australia :)) 

    Please note that Post Offices tracking system for shipments from abroad may not work during the holidays period as Post worker simply not able to enter all the trackings to the system.

    PLEASE NOTE that it can also take longer than standard for returns (for refund or for exchange) to reach us during holidays! If you have sent us anything - please calculate at least 20 and allow 60 days for parcels to return, then up to 3 weeks for refund/exchange processing.

    Please note that we are (so as Post Offices all over the world) very busy with the orders from the middle of October until the middle of January - so there may be delays with order packing and email replies to your messages. 

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