Privacy policy & cookies

  • Fantasmagoria.eu uses cookies to give you the best shopping experience. If you continue to use our services, we will assume that you agree to the use of such cookies. Find out more about cookies and privacy policy by reading the information below:

    PRIVACY POLICY

    We know that you care how information about you is used and shared, and we appreciate your trust that we will provide you safe and secure shopping carefully and sensibly. This notice describes www.Fantasmagoria.eu online shop's privacy policy. By visiting and shopping at Fantasmagoria.eu, you are accepting Privacy Policy described here.


    WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT OUR CUSTOMERS?
    Information That You Provide: We receive and store any information that a customer enters on our website or gives us in any way. This information is first of all used to send and deliver the customer's orders, to enhance  customer's experience on our website, to respond to customer's requests, to customize customer's shopping experience, to communicate with customers.

    WHAT ARE THE COOKIES? In internet terms, a "cookie" is a text file that websites send to visiting computers/devices to identify the visiting computer/device. We also may use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.

    For example we may receive information about your location and your mobile device. This information may be used to provide you with personalized content. All information gathered is for the sole purpose of personalizing and improving your user experience. You can cancel sending us this information any time by edidting your browser's settings.

    We do not save your personal data when you browse our webshop. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

     

    HOW DO WE USE YOUR CONTACT INFORMATION?
    We use your contact information for the following purposes only:

    IF YOU WISH AND CHOOSE TO REGISTER AT OUR WEBSITE, then our system will automatically register you as a user on our website and keep your full name, address, email and phone number safe and for as long as you wish or until you decide to cancel or delete the registration. This will help you to keep the wishlist, you won't need to enter your delievry address every time you checkout. If you wish us to delete any stored data about you - please email your request to info@fantasmagoria.eu

    WHEN YOU PLACE ORDER AT OUR WEBSITE, then then our system will automatically keep your data (full name, address, phone and email) as a customer for until the order is delivered and warranty period passes. You do not have to register as a customer when placing the order at our webshop.

    IF YOU SUBSCRIBE TO OUR NEWSLETTER to receive info about new products and promotions.
    If for some reason you would prefer not to receive emails from us - you can always unsunscribe by pressing "unsubscribe" button in the end of newsletter email or simply email a request to info@fantasmagoria.eu with the word "UNSUBSCRIBE" in the subject line. Please note that any requests to remove or update your contact information may take seven to ten working days to take effect.

    Please note, we never store neither collect any payment information from you. We do not have access nether store neither see our credit card info or your paypal login.

    We do not share customer's information with anyone except post or couriers in order for your order to be delivered.


    If you have any concern about privacy at our webshop, please contact us at info@fantasmagoria.eu

     

    COOKIES

    Cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser when user visits the site for a first time and while the user is browsing. Later on, this site uses cookies to ensure the best possible use of the site by the user when the user's computer is identified, and it facilitates access to the website or the information contained therein, making it more convenient for the user to adapt and customize the content of the site.

     

    COOKIES ARE USED FOR THESE PURPOSES:

    • In order to ensure the smooth use of the site, its operation and the simplicity of the browsing process after the site.

    • Identify the user who visited the site and store the information about the goods or services placed in the basket and the data entered at the checkout page, so that the next time the user does not need to re-enter his data again during the purchase (if user purchases from the same computer or device as for the first time).

    • For tracking user's visit to the website duration, frequency monitoring, and collecting statistical information to better understand the behavior of the user's browsing on a website and target marketing orientation.

     

    COOKIES USED ON THIS WEBSITE

     

    FANTASMAGORIA COOKIES

    Cookie name

    Cookie purpose

    Cookie expiration time

    hl

    Designed to remember user’s chosen language.

    1 year

    PHPSESSID

    Designed to ensure the integrity of the site's functionality.

    Disappears when the browsing session ends

    session

    Designed to allow the user to browse the page faster during the session.

    2 hours from set/update

    user_id

    Designed for user identification.

    100 days

    cookieconsent_status

    Designed to save the user's consent to the use of cookies.

    1 year

    attr_filter_clear_all

    Designed to ensure proper product filtering performance during a session.

    At the end of the browsing session

    GOOGLE ANALYTICS COOKIES

    _gat, _ga, _git

    Google Analytics cookie used to distinguish users.

    2 years

    __utma

    Google Analytics cookie used to distinguish users and sessions.

    2 years from set/update

    __utmb

    Google Analytics cookie used to determine new sessions/visits.

    30 mins from set/update

    ___utmc

    Google Analytics cookie used to determine whether the user was in a new session/visit

    At the end of the browsing session

    __utmt

    Google Analytics cookieprovides information on how the user finds/reaches the page.

    6 monthsfrom set/update

    __utmz

    Google Analytics cookie protecting variable visitor’s data.

    6 monthsfrom set/update

    1P_JAR, APISID, CONSENT, HSID, NID, SAPISID, SSID, SID

    Google Analytics cookie used for session authorization

    2 years

    SIDCC

    Google Analytics cookie used for protecting user data from unauthorized access.

    2 month

    GOOGLE COOKIES

    AID, S, DSID, TAID

    Google cookies used for advertising purposes.

    2 month

    FACEBOOK SLAPUKAI

    _js_reg_fb_ref

    Facebook cookie used for advertising purposes.

    Until the end of the browsing session

    datr

    Facebook cookie used for user identification.

    2 years

    Fr, sb

    Facebook cookie used to allowFacebook social network to display ads.

    3 month

    locale

    Facebook cookie used to save information about the choice of the user language on the Facebook service.

    7 days

    reg_ext_ref, reg_fb_gate, reg_fb_ref

    Facebook cookieused to save information aboutwhich last site was opened by the user who used the Facebook service.

    expires at the end of the session (when a user closes their browser)

    wd

    Facebook cookie is used to adjustthe size of the Facebook page on the user's screen.

    expires at the end of the session (when a user closes their browser)

    Cookies policy last reviewed 2018-08-02

     

    Turning cookies off

    The user can at any time delete or block some or all the stored cookies on user’s computers or other devices by changing user’s browser settings. For more information on deleting or blocking cookies, visit the browser manufacturer's website. Please note that by doing these actions, some features of the site may be partially or completely unavailable and inaccessible.

    The site can use third-party plug-ins (partners, statistics collection systems, communication systems, etc.) that also use cookies to ensure their proper functionality. We emphasize that the site manager is not in control, cannot be and is not responsible for the use of third-party cookies, content, and the privacy protection of these websites, which we recommend reviewing and familiarize with in each case individually.