Privacy policy & cookies

  • Fantasmagoria.eu uses cookies to give you the best shopping experience. If you continue to use our services, we will assume that you agree to the use of such cookies. Find out more about cookies and privacy policy by reading the information below:

    PRIVACY POLICY

    We know that you care how information about you is used and shared, and we appreciate your trust that we will provide you safe and secure shopping carefully and sensibly. This notice describes www.Fantasmagoria.eu online shop's privacy policy. By visiting and shopping at Fantasmagoria.eu, you are accepting Privacy Policy described here.


    WHAT PERSONAL INFORMATION DO WE COLLECT ABOUT OUR CUSTOMERS?
    Information That You Provide: We receive and store any information that a customer enters on our website or gives us in any way. This information is first of all used to send and deliver the customer's orders, to enhance  customer's experience on our website, to respond to customer's requests, to customize customer's shopping experience, to communicate with customers.

    WHAT ARE THE COOKIES? In internet terms, a "cookie" is a text file that websites send to visiting computers/devices to identify the visiting computer/device. We also may use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.

    For example we may receive information about your location and your mobile device. This information may be used to provide you with personalized content. All information gathered is for the sole purpose of personalizing and improving your user experience. You can cancel sending us this information any time by edidting your browser's settings.

    We do not save your personal data when you browse our webshop. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

     

    HOW DO WE USE YOUR CONTACT INFORMATION?
    We use your contact information for the following purposes only:

    IF YOU WISH AND CHOOSE TO REGISTER AT OUR WEBSITE, then our system will automatically register you as a user on our website and keep your full name, address, email and phone number safe and for as long as you wish or until you decide to cancel or delete the registration. This will help you to keep the wishlist, you won't need to enter your delievry address every time you checkout. If you wish us to delete any stored data about you - please email your request to info@fantasmagoria.eu

    WHEN YOU PLACE ORDER AT OUR WEBSITE, then then our system will automatically keep your data (full name, address, phone and email) as a customer for until the order is delivered and warranty period passes. You do not have to register as a customer when placing the order at our webshop.

    IF YOU SUBSCRIBE TO OUR NEWSLETTER to receive info about new products and promotions.
    If for some reason you would prefer not to receive emails from us - you can always unsunscribe by pressing "unsubscribe" button in the end of newsletter email or simply email a request to info@fantasmagoria.eu with the word "UNSUBSCRIBE" in the subject line. Please note that any requests to remove or update your contact information may take seven to ten working days to take effect.

    Please note, we never store neither collect any payment information from you. We do not have access nether store neither see our credit card info or your paypal login.

    We do not share customer's information with anyone except post or couriers in order for your order to be delivered.


    If you have any concern about privacy at our webshop, please contact us at info@fantasmagoria.eu